Active listening, assertiveness and feedback culture

OBJECTIVES

• Explain what non-violent communication is
• Share the fundamentals of assertiveness and active listening
• Explain and practice the constructive feedback method

PROGRAM

• Non-violent communication, systemics, assertiveness, active listening, constructive feedback

LEVEL

The fundamentals (level 1)

TEACHING METHODS

Session conducted in person and remotely via Teams

DURATION

1 HOUR 30